Shipping FeaturesDelivering more than just quality medication
Frequently asked shipping questions
When filling out our refill request form, if you would like your prescription shipped to you, please provide shipping details, and select your preferred shipping method.
If you would like to pick up your prescription directly from our facility, please select "Patient Pickup" as your shipping method.
For controlled substances or high-dollar packages, we require a signature to ensure proper delivery.
We can. If you are a new patient and are interested, we will ask for your email address upon obtaining your demographic information. If you are a current patient and are interested, please call and provide us with your email address so that you may receive tracking information the next time you refill your prescription(s).
For the fastest updates you can track your shipping via UPS My Choice. You may also visit the UPS service alerts page at https://www.ups.com/us/en/service-alerts.page, or contact us directly at (877) 562-8577.