Shipping & LicensureWe ship directly to you

Access to affordable, high-quality, compounded medication shouldn’t be limited by location. That's why we're licensed to ship nationwide, including Puerto Rico.

Shipping FeaturesDelivering more than just quality medication

Whether it’s a patient’s custom compounded medication or a high-volume order for your clinic or pharmacy, you can be confident your products will be delivered when needed.


We ship ground or overnight, five days a week, so medications are available when you need them.


We ship all orders in discreet packaging, so personal information stays personal.

Peace of Mind

We provide the instructions and supplies necessary to properly administer medication.

Shipping by state

Find state-specific licensure and compounded medication shipping capabilities.

A man loading boxes into the back of a van.

Frequently asked shipping questions

We ship to all 50 states* directly to patients and clinics. We offer multiple shipping options for your convenience. Orders can be shipped via UPS, FedEx, or USPS.

Shipping rates: (excluding Hawaii, Alaska, and Puerto Rico).

Express 2-Day (1-2 days) $15.00
Express Overnight (1 day): $33.00
Express Overnight Refrigerated (1 day): $41.00

Shipping rates for Hawaii, Alaska, and Puerto Rico.

Express 2-Day (1-2 days) $35.00
Express Overnight (1 day): $50.00
Express Overnight Refrigerated (1 day): $58.00

Note that prescriptions needing refrigeration must be shipped overnight Monday-Thursday to ensure the temperature integrity of the product.

*Shipping capabilities are subject to change.

For the fastest updates you can track your shipping via UPS My Choice. You may also visit the UPS service alerts page at, or contact us directly at (877) 562-8577.

Yes and no, Empower Pharmacy does not ship every medication directly to clinics in all 50 states.

Controlled substances prescribed to an individual patient cannot be shipped to a clinic and must be shipped directly to a patient.

In compliance with state laws, we do not ship patient-specific prescription products to any clinic in Alabama, Arkansas, Kansas, or Oklahoma.

Yes. Empower can ship products that are prescribed directly to a patient in all 50 states*. We can contact patients directly and confirm their demographic, billing, and shipping information.

*Shipping capabilities are subject to change.

Order NowReady to get started?

Find specific instructions on how to work with Empower Pharmacy and Empower Pharma.